E-GEAD — Automate Operations, Scale Global Sales
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E-Commerce Account Manager (Amazon & TikTok Shop US)

E-Commerce OperationsHo Chi Minh CityFull-time

Job Description

Manage and scale storefront revenue across TikTok Shop US and Amazon US leveraging E-GEAD's sub-24h fulfillment infrastructure.

Your Responsibilities:

  • Directly operate storefronts on TikTok Shop US and Amazon (FBM/FBA).
  • Conduct winning product research, optimize SEO listings, and implement high-converting imagery and video creatives.
  • Monitor and safeguard account health metrics (Late Dispatch Rate < 1%, Order Defect Rate < 0.5%).
  • Plan promotional campaigns, Flash Sales, and collaborate with ad teams to maximize ROAS.

Qualifications:

  • At least 2 years of proven experience managing Amazon US or TikTok Shop US stores.
  • Thorough grasp of US marketplace policies, search algorithms, and fulfillment protocols.
  • Strong quantitative skills, data analytics proficiency, and customer escalation management.
  • Fluent English communication and writing skills (equivalent to IELTS 6.5+).
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